alferground

How it works

Find articles

Browse through our catalog until you find a suitable product

make contact

Interested? Contact us easily via this page, by phone, or even via WhatsApp!

Get a quote

We'll immediately assign one of our specialists to assist you. Together, we'll find the best offer for you.

Pay and collect

If everything is correct, you can pay securely and easily online or in store and pick up your items, or take a look around with us.

FAQ

Frequently Asked Questions

Do you also ship tiles?

Unfortunately not. Experience has shown that shipping our catalog items, due to their size, weight, and nature, involves significant logistical effort and expense. We don't want you, as a customer, to pay exorbitant shipping fees, nor do we want the logistics to result in products arriving with damage sustained during shipping.

Do you also have accessories?

Yes, we do! We have a wide selection of accessories that we can also ship. These include baseboards, joint sealants, silicone, etc.

You can find more under the category: Order online

Where do you ship to?

Here in Hanover, we only ship within the EU. Depending on your location, our branches in the US and Turkey may also ship to you.

How much does shipping cost?

Depending on the weight of your order, the following prices are set by DHL.

(0kg-1kg) - 7.20€

(1.01kg-3kg) - 7.99€

(3.01kg-5kg) - 9.49€

(5.01kg-10kg) - 15,49€

(10.01kg-20kg) - 25.99€

(20.01kg-31.5kg) - 29.99€

(31.51kg-50kg) - 104.99€

(101kg-150kg) - 121,99€

(151kg-200kg) - 131,99€

How can I reach you?

Contact, address, etc. can be found in the menu under "Contact", where email, telephone number and a direct message option are stored.

We will also respond to you on all our social networks such as: Tik Tok, Instagram and Facebook.

You can reach us by phone during our opening hours: Weekdays 10:00 to 17:00We will respond to your email or WhatsApp within 24 hours